{
  "features": [
    {
      "id": "omnichannel-messaging",
      "title": "Omnichannel Messaging Hub",
      "description": "Unified inbox for WhatsApp, Instagram, Facebook Messenger, and Website Chat. Manage all customer conversations in one place.",
      "benefits": [
        "Centralized communication across 4+ platforms",
        "Shared inbox eliminates duplicate responses",
        "Real-time notifications",
        "Customer context and history"
      ],
      "useCases": [
        "Customer support at scale",
        "Order inquiry handling",
        "Customer follow-ups",
        "Multi-channel broadcast"
      ],
      "integrations": [
        "whatsapp",
        "instagram",
        "facebook",
        "website-chat"
      ]
    },
    {
      "id": "product-inventory",
      "title": "Product & Inventory Organization",
      "description": "Organize products, categories, and track inventory. Support from 30 SKUs (Free) to unlimited (Enterprise).",
      "benefits": [
        "Category-based product organization",
        "Brand monitoring",
        "Quick product lookup",
        "Scalable to 1000+ SKUs"
      ],
      "useCases": [
        "E-commerce businesses",
        "Multi-brand management",
        "Fashion and retail",
        "D2C brands"
      ]
    },
    {
      "id": "ai-automation",
      "title": "AI Sales Automation & Quick Reply",
      "description": "Automated responses, AI chatbot with multi-step flows, keyword-based triggers, and intelligent product recommendations.",
      "benefits": [
        "24/7 automated customer engagement",
        "Reduce response time to seconds",
        "AI-powered product recommendations",
        "Multi-step conversation flows"
      ],
      "useCases": [
        "FAQ automation",
        "Lead qualification",
        "Product inquiry handling",
        "Abandoned cart recovery"
      ]
    },
    {
      "id": "smart-catalog",
      "title": "Smart Product Catalog",
      "description": "Digital catalog display with customizable themes, live product updates, and seamless shopping experience.",
      "benefits": [
        "Beautiful, customizable product display",
        "Mobile-optimized catalog",
        "Live inventory sync",
        "Improved conversion rates"
      ],
      "useCases": [
        "Direct sales on messaging apps",
        "Collection launches",
        "Product browsing",
        "Shopping experience"
      ]
    },
    {
      "id": "team-collaboration",
      "title": "Team Collaboration & Analytics",
      "description": "Shared inbox without duplication, team member roles, and comprehensive analytics on conversations and sales.",
      "benefits": [
        "No duplicate customer messages",
        "Role-based access control",
        "Real-time team collaboration",
        "Performance analytics"
      ],
      "useCases": [
        "Team coordination",
        "Performance tracking",
        "Response time monitoring",
        "Sales metrics"
      ]
    }
  ],
  "integrationPlatforms": [
    {
      "id": "whatsapp",
      "name": "WhatsApp Business",
      "slug": "whatsapp",
      "description": "The most popular messaging platform. Reach 2B+ users with official WhatsApp Business API.",
      "features": [
        "WhatsApp API integration",
        "Customer conversations in one inbox",
        "Automated order updates",
        "Product catalog sharing",
        "Quick reply templates",
        "WhatsApp Commerce (Growth plan)"
      ],
      "setupSteps": [
        "Connect WhatsApp Business account",
        "Verify phone number",
        "Set up message templates",
        "Enable automations"
      ],
      "learnMoreUrl": "/integrations/whatsapp"
    },
    {
      "id": "instagram",
      "name": "Instagram Direct Messages",
      "slug": "instagram",
      "description": "Reach customers on Instagram DMs. Perfect for visual commerce and lifestyle brands.",
      "features": [
        "Instagram DM integration",
        "Visual product sharing",
        "Story updates to customers",
        "Influencer collaboration tools",
        "Shopping sticker support"
      ],
      "setupSteps": [
        "Connect Instagram Business account",
        "Link Facebook Page",
        "Set up automation rules",
        "Configure product tagging"
      ],
      "learnMoreUrl": "/integrations/instagram"
    },
    {
      "id": "facebook",
      "name": "Facebook Messenger",
      "slug": "facebook",
      "description": "Reach 1B+ Facebook users. Integrated with Instagram for unified messaging.",
      "features": [
        "Facebook Messenger integration",
        "Cross-platform messaging",
        "Messenger Ads integration",
        "Template broadcasts",
        "Customer insights"
      ],
      "setupSteps": [
        "Connect Facebook Page",
        "Enable Messenger",
        "Set up automations",
        "Configure response templates"
      ],
      "learnMoreUrl": "/integrations/facebook"
    },
    {
      "id": "shopify",
      "name": "Shopify Integration",
      "slug": "shopify",
      "description": "Seamlessly sync Shopify products, orders, and customer data. Automate post-purchase communication.",
      "features": [
        "Real-time order sync",
        "Product inventory sync",
        "Customer data import",
        "Order status updates",
        "Abandoned cart recovery",
        "Post-purchase follow-up automation"
      ],
      "setupSteps": [
        "Install ShopLinx app from Shopify App Store",
        "Grant necessary permissions",
        "Sync products and orders",
        "Set up automation flows"
      ],
      "learnMoreUrl": "/integrations/shopify"
    },
    {
      "id": "smart-catalog",
      "name": "Smart Catalog",
      "slug": "smart-catalog",
      "description": "Create beautiful digital catalogs. Showcase products on website or messaging apps.",
      "features": [
        "Drag-drop catalog builder",
        "Customizable themes",
        "Mobile-responsive design",
        "Embed on website",
        "Share on messaging apps",
        "Live inventory updates"
      ],
      "setupSteps": [
        "Create new catalog",
        "Add products",
        "Customize design",
        "Publish and share"
      ],
      "learnMoreUrl": "/integrations/smartcatalog"
    }
  ],
  "automationTiers": {
    "basic": {
      "name": "Basic",
      "description": "Simple automated replies and templates",
      "features": [
        "DM Automation",
        "Basic Chatbot",
        "Utility Templates",
        "Basic Broadcasts"
      ]
    },
    "standard": {
      "name": "Standard",
      "description": "Multi-step automation with advanced scheduling",
      "features": [
        "All Basic features",
        "Per-Post Automation",
        "Multi-Step Chatbot (4 groups)",
        "Scheduled Broadcasts"
      ]
    },
    "advanced": {
      "name": "Advanced",
      "description": "Full automation with commerce and integrations",
      "features": [
        "All Standard features",
        "Advanced Chatbot",
        "Commerce Flows",
        "API Access",
        "Custom Workflows",
        "Shopify Integration"
      ]
    }
  }
}