Connect WhatsApp, Instagram, and Live Chat in one unified workspace. Manage every message, lead, comment, and customer interaction without switching between platforms or losing valuable context.
Connect your WhatsApp Business account, manage customer conversations from one dashboard, assign chats to your team, automate workflows, and scale communication as your business grows.
Automatically respond to Instagram DMs, answer FAQs, capture leads, and keep customer conversations moving 24/7.
Turn comments into conversations. Automatically send DMs or trigger actions when customers comment using specific keywords.
Automatically respond to story replies, reactions, and mentions to increase engagement and turn more interactions into conversations.
Reconnect with previous conversations, continue customer interactions, and re-engage inactive leads without losing valuable context.
Turn website visitors into real conversations. Engage customers in real time and capture more leads with the built-in ShopLinx Live Chat widget.
Assign conversations, collaborate with your team, track replies, and keep every customer interaction organized without duplicate responses or missed opportunities.
Manage products, inventory, categories, and brands from one place - and keep your product information ready for every customer conversation and sales opportunity.
Track stock levels and availability so your team always has the right product information.
Sync orders, customers, inventory, and abandoned carts from your Shopify store.
Organize your products into clear categories that make management and product discovery simple.
Manage products by brand and keep your entire catalog structured for better visibility and control.
Build AI-powered workflows for routine conversations, customer questions, lead qualification, and follow-ups across WhatsApp, Instagram.
Automate customer support, FAQs, lead qualification, and routine conversations with AI-powered workflows.
Create no-code chatbots that collect information, qualify leads, and guide customers through buying or support journeys.
Save high-performing responses so every agent replies faster, stays consistent, and keeps campaigns moving.
Manage customer chats from one connected WhatsApp Business dashboard.
Scale messaging, automation, and integrations across your business systems.
Use ShopLinx to showcase products, collect inquiries, send approved message templates, and guide shoppers from chat to purchase.
Showcase products directly inside WhatsApp chats.
Capture inquiries, bookings, and feedback in chat.
Send approved reminders, promotions, and follow-ups.
Reach opted-in customers with campaigns and updates.
Manage billing settings for WhatsApp API messaging.
Give your team everything they need to collaborate, manage conversations, control access, and deliver faster, more consistent customer experiences.
Define who can view, reply to, assign, and manage conversations for better privacy, accountability, and workflow control.
Give your team one shared view of every customer conversation, making it easier to collaborate and avoid duplicate or missed replies.
Track reply times, team activity, and conversation performance to identify opportunities and continuously improve customer engagement.
ShopLinx brings Instagram, WhatsApp, AI automation, team collaboration, product management, Shopify, and customer conversations together - so every interaction can move closer to a conversion.