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WhatsApp Business Integration - ShopLinx

ShopLinx seamlessly integrates with WhatsApp Business API to help you automate sales, support, and customer engagement at scale.

Reach 2 Billion Users with WhatsApp Business API

ShopLinx seamlessly integrates with WhatsApp Business API to help you automate sales, support, and customer engagement at scale.

Instant Customer Reach: Connect with 2B+ WhatsApp users. No app download needed.
Unified Inbox: Manage all conversations in one centralized dashboard.
24/7 Automation: AI-powered chatbot handles inquiries even when your team is offline.
Order Updates: Send order confirmations, shipping updates, and delivery notifications automatically.
Product Catalog: Showcase products directly in WhatsApp with rich media.
Commerce Integration: Enable direct purchases through WhatsApp (WhatsApp Commerce).

1. Verify Your Business: Connect your WhatsApp Business account and verify your phone number.
2. Set Up Message Templates: Create pre-approved message templates for common communications.
3. Configure Automations: Set up keyword-based replies and multi-step chatbot flows.
4. Integrate with Shopify (Optional): Sync your products and orders for real-time updates and automation.
5. Launch & Monitor: Go live and track performance through analytics dashboard.

Customer Support: Answer FAQs, troubleshoot issues, and provide 24/7 support automatically.
Order Management: Send order confirmations, tracking updates, and delivery notifications.
Sales Automation: Recommend products, upsell, and recover abandoned carts.
Appointment Booking: Allow customers to book appointments directly through WhatsApp.
Community Engagement: Send newsletters, promotions, and updates to customers at scale.
Lead Qualification: Pre-qualify leads through interactive chatbot conversations.

Do I need a WhatsApp Business account? Yes, you need an official WhatsApp Business account to use ShopLinx. This is different from a personal WhatsApp account.
What's the difference between WhatsApp Business App and WhatsApp Business API? The Business App is limited to personal use. The API (which ShopLinx uses) is for businesses that need to send 1000+ messages daily. It has no rate limits.
Are WhatsApp messages encrypted? Yes, all WhatsApp messages are end-to-end encrypted (E2E). Even we cannot read customer messages.
How much does WhatsApp API cost? WhatsApp charges based on the conversation type and direction. ShopLinx handles the billing integration so you see it in your ShopLinx invoice.
Can I use ShopLinx with regular WhatsApp Business App? No, ShopLinx only works with the official WhatsApp Business API. We recommend upgrading if you send 1000+ messages monthly.